They really have great customer service, and a great attitude towards customers. I fully believe that they stand by their LIFETIME warranty, based on the reviews I’ve read and the way they treat customers. I bought the lopper and sling at an expo, and when the salesman offered the pruner and wow saw at a discount, I thought I knew better and didn’t get it. When I got home, I was so impressed with my purchase that I wrote and begged for a second chance and they honored the expo price! Now I have the full set. They didn’t have to do that, but the folks at EZ Kut want your business and want your word of mouth.
Based on 205 reviews
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They will not stand behind this quote on their website. “Lastly, if your tool cannot be repaired we will send you a... new one, yes that’s right, a new one at no cost to you” The arm of my looper snapped and they demanded an $80 “processing fee”. Said they can’t send a tool out for free. Beware, they will not stand behind their guarantee and this came “directly from the owner” according to the email I received.read more
OMG....single ladies, you need this ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
I have a couple acres in TN. I’ve used EZ KUT pruners and sheers to clear a couple miles of trails and shooting lanes.... I could not have done it as easily if I had not had this setup. I highly recommend these products!!read more
These are the best pruners a hunter or gardener could ask for. I dont hit the woods without mine. Customer service is... absolutely fantastic if there's ever an issue. The ratcheting mechanism makes quick work of cleaning up shooting lanes. Branches under 2 inches beware when you have these little pruners.read more
so I've had 2 or 3 pruners for 7-10 years at least.... I gotta say love love them! and to boot every once in a while I... break or lose the small bolt that holds the racketing system together. I went online sent email and they mailed me 3 small little bolts n nuts, thank you!! what more could u ask for?!?!read more