They really have great customer service, and a great attitude towards customers. I fully believe that they stand by their LIFETIME warranty, based on the reviews I’ve read and the way they treat customers. I bought the lopper and sling at an expo, and when the salesman offered the pruner and wow saw at a discount, I thought I knew better and didn’t get it. When I got home, I was so impressed with my purchase that I wrote and begged for a second chance and they honored the expo price! Now I have the full set. They didn’t have to do that, but the folks at EZ Kut want your business and want your word of mouth.

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